Flood Resource Guide

On January 22, 2024, heavy rains caused catastrophic flooding and damage throughout multiple communities in San Diego County. Below is a list of resources available to residents who need assistance. 

Storm Relief Information: 

  • Sign-up for AlertSanDiego: 
    • Text HELP to 98266 to get safety information delivered directly to your phone. 
  • Get help with food, legal assistance, shelter, utilities, mental health services and more at alertsandiego.org/en-us/recovery
  • City of San Diego Storm Response & Recovery Resources, for safety tips, shelter information, and other important information. 
  • City of San Diego Storm Preparedness, for resources to prepare for emergencies, includes information on where to obtain sandbags in your district.  
  • Ready San Diego is a resource website for emergency preparedness in San Diego County. 
  • Ready (Federal) is a federal campaign that educates and empowers Americans to prepare for and respond to emergencies, including natural and man-made disasters. 
  • Flood Preparedness is a California Department of Water Resources page to help residents prepare for a flood. 

Full-service Temporary Shelters, including meals, showers and beds – pets allowed: (Reach out directly for current availability) 

  • Balboa Park Municipal Gymnasium located at 2111 Pan American Plaza. 
  • The American Red Cross is currently responding to assist those impacted by storms throughout San Diego County. Please find its latest storm response information here
    • Jackie Robinson Family YMCA located at 151 YMCA Way – for showers and basic supplies.  
  • Lincoln Senior High School – American Red Cross Southern CA – located at 4777 Imperial Ave. 

Tenant Assistance 

Legal Aid Society of San Diego's Guides to Tenant Protections 

Car and Debris Clean-up: 

Public Transportation:  

  • MTS is currently offering free or reduced cost tickets for youth and elders.  
    • Many riders using an SDM or Youth transit pass have temporary approval for that reduced/free fare until June 30, 2024. In order to keep riding with a reduced fare pass, riders will need to provide proof of age (senior or youth) or eligibility to MTS prior to June 30. 
    • Riders can apply online through RidePRONTO.com, in-person at the MTS Transit Store or attend an upcoming transit center pop-up event. In addition, MTS is looking to partner with schools, social service providers and community organizations to host events. If you are interested in working with MTS to host a verification event, please complete this form

Emergency Funding: 

Additional Services and Resources: 

  • The San Diego Housing Commission has provided a directory of resources for those who need it. 
  • Residents can call 2-1-1 for health, social, community and disaster information and referrals for individuals and families throughout San Diego County. 
  • Check your insurance coverage – most homeowner’s insurance policies do not cover damage or losses from flooding. If you’re not insured against flood, contact your agent or visit Flood Smart
  • Mold Cleanup and Remediation Information can be found here, as well as fact sheets and other resources from CDC and EPA on mold cleanup, removal and remediation. 
  • SDG&E Storm Recovery Resources & Assistance provides information including payment help for those impacted by the storm.